Grow your revenue and marketing by impacting SEO, reviews, and social proof
Reduce negative reviews by making feedback easy for your customers
Save time and money with a simple, robust and actionable solution
Tools to help you capture feedback, reviews, and ratings all in one place.
- Email or SMS
- Review Monitoring for50+ sites
- Kiosk Mode and Feedback URL
- Google Q&A monitoring
The Go! Agency will manage customer experience, users, insights, and reporting.
- Receive new feedback and review
- Read & Respond
- Auto-tagging of themes
- View reporting
- Insights Report
Use feedback and reviews to market your business, improve SEO, and win new customers
- Review Widget displays
- Reviews on your website
- Add social proof with Conversion Pop-up
- Generate 3rd-party reviews
- Impact SEO and get review stars in
Let’s look at how we capture customer feedback and
reviews from your customers and the web
We help you proactively ASK for feedback and reviews
Your customer shops with you, buys from you, or completes a service with you and we help
you ask them for feedback and online reviews.
We have numerous proactive methods to help engage as many of your customers as possible.
Email and SMS requests have many options using 3 base ”Request Modes”.
Ultimate Mode 3-Step process that requests:
- NPS Score
- Direct Feedback/1st Party Reviews
- 3rd Party Reviews
Make feedback EASY for your customer with passive entry
Offering a number of easy and accessible entry points for a customer to give you feedback is key.
Reduce negative reviews by showing you are a “feedback first” business.
Feedback URL Share link to social or anywhere
Leave Feedback Button Display in online widget
Email Marketing Mail Merge Embed
Feedback Locator For franchises & multi-locations
Monitor new 3rd-party reviews on sites like Google
We monitor the sites you select on a daily basis to detect new online reviews
Email notifications are sent and all of your review data is captured in our system so you can
learn, report, and respond. We offer over 50 sites to choose from.
Monitor Google Questions &
Google’s new Q&A feature appears in search results. It allows consumers to ask and answer questions about your business.
Monitor Google Q&A to be notified when there is a new question or answer about your business allowing you to manage this highly visible feature and answer questions in a timely manner.
Features, tools, and reports to learn from, manage and
respond to your customers.
Immediately receive email notifications when
new interactions happen
Our service not only captures customer data for your account, we send email notifications for specific actions including:
- New customer feedback – good or bad
- New 3rd-party online reviews
- New Google Q&A content
- Automated weekly or monthly email reports
A full reporting suite to view the data You Need to Grow
Featuring a robust set of reports, we will share your data to manage your customer’s experience.
Benefit from the control of date ranges, actions, review sites, rating types, tags and more to understand your business better every day.
Discover what you don’t know with Insights Report
Insights Report uses Artificial Intelligence and Natural Language Processing to uncover keywords, impact, sentiment, and trends in your reviews powered by IBM Watson.
Fuel your marketing with customer generated content to showcase reviews, improve
SEO, and win new customers.
Conversion Pop-up adds social proof to Your Website
Bring a visually appealing display of your latest ratings and reviews right to any page of your website.
Build social trust and convert more website visitors to contacts by leading with reputation.
Get the BEST Review Widget on
Review Widget is the one everyone else is chasing.
Easily integrated into your website, Review Widget displays selected 1st-party reviews (with review schema for SEO benefits) as well as selected 3rd-party reviews for additional social trust.
Numerous settings, options and more.
Manage your reputation in
We influence the majority of reputation results from Google Searches about your business.
Because the Review Widget includes review schema you can reap the benefits of SEO and enhanced search results to help you compete on search engine results pages.
Review stars are important to consumer perception and increase click-thru rates.
Let’s power your business with reviews and customer feedback. You
can CAPTURE, MANAGE and MARKET your customer experience