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Online Reputation Management and Review Generation Service

POWER YOUR BUSINESS

With Customer Feedback & Online Reviews

Benefits

Grow your revenue and marketing by impacting SEO, reviews, and social proof

Reduce negative reviews by making feedback easy for your customers

Save time and money with a simple, robust and actionable solution

CAPTURE

Tools to help you capture feedback, reviews, and ratings all in one place.

  • Email or SMS
  • Review Monitoring for50+ sites
  • Kiosk Mode and Feedback URL
  • Google Q&A monitoring
  • Locator

MANAGE

The Go! Agency will manage customer experience, users, insights, and reporting.

  • Receive new feedback and review
  • Notifications
  • Read & Respond
  • Auto-tagging of themes
  • View reporting
  • Insights Report

MARKET

Use feedback and reviews to market your business, improve SEO, and win new customers

  • Review Widget displays
  • Reviews on your website
  • Add social proof with Conversion Pop-up
  • Generate 3rd-party reviews
  • Impact SEO and get review stars in

CAPTURE

Let’s look at how we capture customer feedback and
reviews from your customers and the web

We help you proactively ASK for feedback and reviews

Your customer shops with you, buys from you, or completes a service with you and we help

you ask them for feedback and online reviews.

We have numerous proactive methods to help engage as many of your customers as possible.

Email and SMS requests have many options using 3 base ”Request Modes”.

Email or SMS Requests
single or list upload

TextBack Customer-activated feedback

Kiosk Mode iPad or smartphone

IntegrateAPI, Zapier,or Webhooksc

Ultimate Mode 3-Step process that requests:

  1. NPS Score
  2. Direct Feedback/1st Party Reviews
  3. 3rd Party Reviews

Monitor new 3rd-party reviews on sites like Google

Monitor Google Questions &
Answers (PRO)

Google’s new Q&A feature appears in search results. It allows consumers to ask and answer questions about your business.

Monitor Google Q&A to be notified when there is a new question or answer about your business allowing you to manage this highly visible feature and answer questions in a timely manner.

MANAGE

Features, tools, and reports to learn from, manage and

respond to your customers.

Immediately receive email notifications when
new interactions happen

Our service not only captures customer data for your account, we send email notifications for specific actions including:

  • New customer feedback – good or bad
  • New 3rd-party online reviews
  •  New Google Q&A content
  •  Automated weekly or monthly email reports

A full reporting suite to view the data You Need to Grow

Featuring a robust set of reports, we will share your data to manage your customer’s experience.

Benefit from the control of date ranges, actions, review sites, rating types, tags and more to understand your business better every day.

Discover what you don’t know with Insights Report

Insights Report uses Artificial Intelligence and Natural Language Processing to uncover keywords, impact, sentiment, and trends in your reviews powered by IBM Watson.

MARKET

Fuel your marketing with customer generated content to showcase reviews, improve
SEO, and win new customers.

Conversion Pop-up adds social proof to Your Website

Bring a visually appealing display of your latest ratings and reviews right to any page of your website.

Build social trust and convert more website visitors to contacts by leading with reputation.

Get the BEST Review Widget on
The Market

Review Widget is the one everyone else is chasing.

Easily integrated into your website, Review Widget displays selected 1st-party reviews (with review schema for SEO benefits) as well as selected 3rd-party reviews for additional social trust.

Numerous settings, options and more.

Manage your reputation in
Search Results

We influence the majority of reputation results from Google Searches about your business.

Because the Review Widget includes review schema you can reap the benefits of SEO and enhanced search results to help you compete on search engine results pages.

Review stars are important to consumer perception and increase click-thru rates.

Let’s power your business with reviews and customer feedback. You
can CAPTURE, MANAGE and MARKET your customer experience
starting today.

Want to Get Started ?

Fill in the form below, or call us Today for more details on our instagram packages:866-926-2636