Category : Facebook Messenger

4 Steps To Writing A Professional “Away” Message

Write a Professional "Away" Message
12Apr

Customer service is one of the main reasons why Facebook Messenger has risen above most other messaging apps. With its connection to Facebook itself, users can contact brands on Facebook easier than ever before. But what happens when a customer sends over a message at 5:01p.m. and your team leaves at 5:00? If you have a […]

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3 Steps To Timely Customer Service On Social Media

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9Apr

Sorry 1-800 numbers, social media is the new way to reach out to a brand. There’s no hold music, no dropped calls, no “transferring to another department.” All those infamous customer service pet peeves are fading away thanks to social media marketing. But is your customer service team using this platform right? When a brand […]

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Why You Can’t Postpone Social Media Marketing Any Longer

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3Oct

Autumn is such a great season. The air gets a tad cooler, football season has kicked off, and of course, pumpkin spice lattes have returned. (If you’re into that!) Yet for marketers, the coming of fall means Q4 is here, and the pressure is on in a big way. You should have spent your summer […]

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The Visual Strategy Coke, Disney, And Other Top Brands Use On Social Media

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8Mar

Think about today’s biggest brands. What do you visualize? You most likely think about their iconic colors or logos. For Disney, you probably think of Mickey Mouse and that iconic cursive logo. For Goodyear, you might think of the blimp we all know and love. What about UPS? The fleet of brown trucks and their […]

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Why Your Online Marketing Needs To Adapt

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7Mar

It’s 2017 – is your online marketing keeping up with the times? If your business isn’t on social media – then the answer is NO. How can you prevent your company from getting left in the dust? You need to adapt to what today’s customer wants. At one point, all a brand had to do […]

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How Customers Can Spread The Love On Social Media

preview-chat-How Customers Can Spread The Love on Social Media
14Feb

Love is in the air! From its inception, social media has been all about connecting with those who are important in your life. For businesses, who is more important than the customers? They are already out there, logging in to Facebook, Twitter, and Instagram on a daily basis. Isn’t it time that you take your […]

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Your Small Business Needs Facebook Social Media Marketing

Your Business Needs Facebook Social Media Marketing
30Jan

If you feel social media is a daunting task and you don’t really need it, you could very well be closing the door on many prospects. To be successful, one must move with the flows of social media evolution. If you haven’t made a Facebook page for your business, do it now! This is a […]

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The Essential Social Media Questionnaire

The Essential Social Media Questionnaire
21Jan

Are you ready to showcase your business on you social media marketing? Hold your horses. Even before you click “Sign Up” on Facebook, Twitter, LinkedIn, or Instagram, you need to ask yourself some questions. Social media marketing is all about creating a brand new, customized experience for your customers. You can’t go into it blindly. […]

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5 New Facebook Features You Need To Know

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11Dec

Sure, Facebook is just a website, but because it reflects its 2 billion users, it’s also a living, breathing organism that evolves over time. Because of this, those who run the platform continuously update both their desktop and mobile versions. 1. Facebook Discover – Once again, the king of social media takes notes from the […]

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SEO V.S. Social Media Marketing: What’s The Difference And What Marketers Need To Know

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10Dec

When people begin to research online marketing, they quickly realize that two terms seem to dominate most conversations – Search Engine Optimization (SEO) and Social Media Marketing (SMM). In fact, these two are used so much that it can make someone’s head spin, especially if they’re not entirely sure of the difference. To start things […]

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