Category : Chatbots

The Ultimate Social Media Questionnaire

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30May

Are you ready to market your brand on social media? Before you set up your first profile, you need to ask yourself some questions. Social media marketing is more than spreading the word: it’s about connecting to your customers. You must carefully consider your approach  We’ve gathered the top twenty questions you need to answer […]

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4 Ways To Add A Human Element To Social Media Marketing

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16Apr

Here’s one of the biggest secrets of the social media marketing world — people like to speak with other people. The human element of our work is what makes it stand out from any other form of content marketing. Brands can connect with customers and build lasting, long-term relationships like never before. But how do […]

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4 Steps To Writing A Professional “Away” Message

Write a Professional "Away" Message
12Apr

Customer service is one of the main reasons why Facebook Messenger has risen above most other messaging apps. With its connection to Facebook itself, users can contact brands on Facebook easier than ever before. But what happens when a customer sends over a message at 5:01p.m. and your team leaves at 5:00? If you have a […]

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3 Steps To Timely Customer Service On Social Media

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9Apr

Sorry 1-800 numbers, social media is the new way to reach out to a brand. There’s no hold music, no dropped calls, no “transferring to another department.” All those infamous customer service pet peeves are fading away thanks to social media marketing. But is your customer service team using this platform right? When a brand […]

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Yes And: The Go! Agency’s Improv Experience

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5Apr

What are we doing when we aren’t creating and implementing social media marketing strategies for our clients? On March 23rd, actor Ricky Wayne and staff from The American Stage in St. Petersburg, FL came by to introduce our team to the world of improv comedy in a great teambuilding experience. Needless to say, it was […]

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5 Pro Tips For Small Business Owners on Social Media

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22Mar

Running a small business can be a daunting task. When you add marketing to your other duties, it almost seems impossible, right? Whether you’re trying to create a business empire from scratch or just trying to maintain the day-to-day, being in charge of a company is not easy! There’s a good chance that if you’re […]

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Why Your Online Marketing Needs To Adapt

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7Mar

It’s 2017 – is your online marketing keeping up with the times? If your business isn’t on social media – then the answer is NO. How can you prevent your company from getting left in the dust? You need to adapt to what today’s customer wants. At one point, all a brand had to do […]

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How Customers Can Spread The Love On Social Media

preview-chat-How Customers Can Spread The Love on Social Media
14Feb

Love is in the air! From its inception, social media has been all about connecting with those who are important in your life. For businesses, who is more important than the customers? They are already out there, logging in to Facebook, Twitter, and Instagram on a daily basis. Isn’t it time that you take your […]

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